MADURAI: Information about doctors and hospitals, proper guidance for good medical treatment and timely help are very important in the field of healthcare because health is something that carries emotions, panic, tension etc. For the middle class and poor, it becomes all the more important because of accessibility and affordability factors.
To provide this much needed patient service in Tamil Nadu free of cost, a person with 30 years of experience in hospital field has donned the role of a ‘facilitator’ from Madurai. And his phone keeps ringing and ringing because there is always a person on the other side calling him for information about doctor and hospital in their nearby area.
Yes. The mobile number of this facilitator Mr.T.Murugesan (98429-24111) has been a blessing for many patients and families in Madurai and southern districts of Tamil Nadu thanks to Suji Health Care Private Limited which he started in the year 2016.
“I started Suji Health Care in Madurai because my experience should be utilized for those who want information about doctors and hospitals. In times of accidents, heart attacks, cancer or for chronic diseases, people want right information. I worked in this field for three decades and now I am able to guide patients with the information database we have about clinics, hospitals and specialist doctors. Our Suji Health Care had done this coordination work for nearly 20,000 patients. Right time, right treatment is our mission and vision,” Mr.T.Murugesan has said while speaking to ‘Lotus Times’ media website in Madurai on June 12th 2023.
AN EXPERT IN PUBLIC RELATIONS:
He is a well-known PR man who is good in public relations and patient relationship, since he had worked in leading hospitals including Aravind Eye Hospital, Meenakshi Mission Hospital, Apollo Hospital and Velammal Hospital. “It is not about money, people want our help and guidance about right doctors. We are doing this as a medical service. We also help in conducting medical camps, health awareness programs. Suji Health Care also helps patients in getting second opinion from other doctors after they complete the first consultation. With a lot of satisfaction, I can say that in the last seven years we could develop a good network with hospitals and specialist doctors in Madurai, Chennai, Coimbatore and Bangalore besides covering all important places in southern districts of Tamil Nadu,” says Mr.Murugesan who also started ‘Voice Trust’ to reach out to needy people.
What he is doing as a facilitator is to do liaison work and follows up the patient till the point of satisfaction. “I started Suji Health Care after my daughter’s name Suji who died in an accident. This service of providing information and assistance is done freely for patients. I am happy to say that my name is referred by many people who tell ‘Go to Murugesan. He will help you’. That is the utmost satisfaction and due to my contacts, many references come to me. We will guide the patients and their families about private hospitals, doctors and Government hospitals also. Our work has been recognized by government officials and district authorities also,” Mr.T.Murugesan, who is the director of Suji Helath Care, but calls himself as facilitator, says.
There are many other works being done by him in medical field in Madurai and outside. For instance, he is a member of stakeholders’ committee that focuses on Madurai’s overall development and attends meetings regularly.
“There is a lot of potential for medical tourism in Madurai. We are getting AIIMS in Madurai soon, the healthcare facilities are improving here. I am ready to provide any assistance for those who want help in getting right treatment,” concludes Mr.Murugesan and finally adds an important point- “My aim is to start a multi-speciality hospital in Madurai to provide best treatment at low cost, for the sake of our poor and needy people, and the middle class families.”
And, immediately after this meeting with Lotus Times news website on June 12th 2023, the facilitator Murugesan goes to attend patients’ calls. For specific details or medical assistance, patients can contact Suji Health Care Pvt Ltd on phone numbers: 98429-24111 or 0452-4514430.
