MADURAI: A public alert was issued to the train passengers by Railway authorities on 22nd September 2020 asking them not to divulge or share any of their bank details-personal accounts information- to the fake phone calls.
*’Do not fall prey to imposters and aake calls seeking bank details for refunds ‘*
*- A word of caution for Rail passengers*: A press statement was issued here yesterday in public interest:
Instances have been reported by Railway passengers alleging that they received calls from unscrupulous elements posing as Railway Officials seeking bank details to effect transfer of refunds. Rail passengers and general public have been cautioned not to fall prey to such imposters and not share the details such as as Debit / Credit Card numbers, CVV number, OTP, ATM PIN number, PAN number, Date of Birth, etc.
The press release from Southern Railway Madurai Division here has said that the Indian Railways or its employees never ask for any personal banking information. Refunds of Railway passengers, who have booked tickets online on IRCTC website, are directly credited to the bank account from which payment of ticket was made. Refunds for tickets brought across Passenger Reservation System counters are made at the counter on submission of valid documents within the prescribed time limit.Passengers are requested to report fraudulent calls received, if any, by dialing Railway Passenger Helpline No.138.
